Book Appointment Referral Form
Book Appointment Referral Form

Frequently Asked Questions

  • Do you offer virtual and in-person therapy?
    Virtual therapy is currently the only option WellJourney Services offers to clients across Ontario.
  • What is the cost of an individual therapy session?
    A one hour individual therapy session with either Claudia or Teresa cost $170.
  • What is the cost of a couple's therapy session?
    A one hour couple's therapy session with either Claudia or Teresa costs $220.
  • What are your fees for wellness circles or psychoeducational workshops?
    Please CONTACT US for further discussion.
  • What forms of payment do you accept?
    You can pay for your session through: e-transfer, credit card (through Jane), or subsidized payment for IFHP holders (Brown Immigration Form).
  • Do you offer direct billing for insurance providers?
    WellJourney Services does not offer direct billing at this time.
  • How do I get reimbursed once I pay WellJourney Services?
    Once the session has ended and payment is received, you will receive an invoice containing the registration number of your therapist. Share that invoice with your insurance company for reimbursement.

    Please check with your insurance provider if they honour Master of Social Work-registered providers (RSW/MSW).
  • Do you offer a sliding scale?
    WellJourney does not offer a sliding scale at this time.
  • Are you services confidential. Will my information be secure?
    Each virtual session and data will be protected by a state-of-the-art Electronic Medical Record System, EMR.